How to Not Act Like a Jerk When With Someone Who Is

Perhaps one of the most vital ways to sidestep hassles and to become more sought-after is to strengthen your capacity to stay cool when under fire. For starters, discover how can you make someone feel heard and respected – and cool off — when they start acting hostile, blaming or worse. Here are some behavioral “tools” to add to your “toolbox” for the next time someone is upset and taking it out on you. None will work all the time, and some will work better for your personality style than others: Lighten Up When others begin to act “hot,” we…