Be the wreath that encircles others with genuine warmth, and more.
1. The Taylor Swift Touch: Vividly Praise Others In The Presence of Those Who Matter To Them
Taylor Swift graciously accepted her CMA Pinnacle award by thanking her country music friends George Strait, Tim McGraw, Faith Hill, Keith Urban and Brad Paisley by name. She turned and looked at each one, then specifically, self-deprecatingly said what she had learned from each music star. For example Taylor said, “Brad Paisley, who I toured with for nine months … I sat on a speaker by the side of the stage and watched him every single night and he was funny, and I’ll never be that funny.”
2. Be a Go-Giver: Adopt the Attitude You Want Others To Have
“A two-year old falls down unexpectedly. He isn’t hurt but instinctively knows he wasn’t supposed to fall,” writes Bob Burg in his idea-packed new book Adversaries Into Allies. “He looks at Mom and Dad for an interpretation of what happened. If they laugh as though it’s funny, he’ll probably laugh. If they panic and act upset, he will most likely begin to cry. In either case, Mom and Dad unintentionally set the frame that led to the outcome,” suggests Burg.
We make that framing choice, consciously or not, many times everyday in our interactions with others. For example, the owners of this business positively framed their request by using unifying humor in the language on their outdoor sign you see to the left here.
Since more people report feeling down more than up during the Christmas holidays, why not be a gift this year? Each time you meet someone in person or virtually, consider that you may be the only angel in their life right now. Set the situation for them to feel cared for, in that moment.
Also you can even “re-set” someone’s upset reaction towards you, as Burg did when driving in a parking lot and inadvertently almost hitting a man. By quickly waving his hand in friendly apology Burg shifted the man’s mood from anger to acceptance of the “waved” apology.
Holiday Hint: In every interaction this holiday, remember that healthy, happy marriages, according to John Gottman, usually have a “magic” 5:1 ratio of positive to negative interactions. Why not attempt to exceed that standard in all your relationships, beginning this holiday? Practice affirming their positive side and letting negative comments or behaviors slide. Be their soft shoulder.
A warm smile tends to beget a smile in return. Yet an effusive, over-the-top laugh and wide grin, for example, may cause an introvert or someone who has just gone through a trying time to back into their shell. So bring out the friendly, expressive part of you that’s close to the energy level of the person you are with. Then you are more likely to close the gap of connection rather than widen it.
4. Make Your Welcoming Expression a Comforting Gift: Avoid The “Screen Face”
As we increasingly look down and focus on what’s on our phone, our faces tend to look serious or even dour or dismissive. Unfortunately we often maintain that “screen face” expression when we look up to engage with others. Since behaviors create moods and moods are contagious we are setting up an unfriendly “frame” for the rest of the interaction.
Holiday Hint: Adopt the Golden Golden Rule. Treat others as they want to be treated
5. Start Now: Be The Gift They Are Happy to Receive
You’ve noticed by now that some people… See the rest of the column over at Forbes.