by Kare Anderson | Nov 29, 2017 | behavior, Book, Collective Intelligence, mutuality matters
1. Two Ways to Turn an Insult Into Opportunity to Bring Out Their Better Side • In Split-Second Persuasion, Kevin Dutton recalls a story in a London newspaper of “an elderly Afro-Caribbean man traveling home from work on a bus. At one bus stop a drunk guy got on and...
by Kare Anderson | Sep 22, 2017 | behavior, Collective Clout, Collective Intelligence
During a stadium match, several spectators yelled racist insults down at the renowned, Brazilian footballer, Barcelona’s flying fullback, Dani Alves. Capping it off, an angry spectator who had been yelling epithets threw a banana down in front of Alves as he was...