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Tag Archive for motivation

What Captures Our Attention Tends to Control Our Life

Several years ago, Disney World executives were wondering what most captured the attention of toddlers and infants at their theme park and their main resort in Orlando, Florida. After all, if they imprinted positive memories in kids, they might embed a lifelong loyalty to their brand. Consequently they hired me and a cultural anthropologist to observe guests as they passed through and paused in the resort lobby, seeing murals, carpets, animated creatures, sweet-smelling snacks, colorful toys and more. It was planned as a weeklong study. But after only a couple of hours of close observation, we realized that what most… Read More

Wobbly Economy: Money and Other Extrinsic Rewards Do Matter

“…the glad-handing, truth-bending form of sales is a relic” is in the promotional copy for Daniel H. Pink’s new book, To Sell is Human. It always has been for some and always will be for others, despite our greater ability, today, to verify what we are told. That is intrinsic to being human. The part where we differ continues to be the overwhelming value he places on intrinsic versus extrinsic reward. Money is one signal of how an organization values it’s employees. In this uncertain economy that some say will worsen, even resourceful, upbeat people know that circumstances can shift quickly.… Read More